Avian ID is committed to the safeguarding and preservation of the privacy of its customers. In order to provide you with the best service possible we need to collect and save data from our customers.
This will include :
- Contact details (e-mail, address, phone numbers)
- Copy of order details
- History of previous orders
Your contact details will be used to process your order and, where relevant,
to update you on the progress of your order and to communicate with you
regarding current or outstanding Invoices.
How we collect dataThe data is collected via e-mail and telephone enquiries and orders, and also via completed online and mail order forms.
Accessing, updating and amendment of informationIn accordance with the General Data Protection Regulation 2018, you have the right to access, amend or delete any information that we hold relating to you.
Sharing of dataUnless we are compelled to do so by law, we never share your data with a third party without your permission. We do not sell data to third parties.
Data ProtectionWe do our utmost to ensure that all reasonable steps are taken to make sure that your data is treated and stored securely including online payments via Paypal.
We have locked down our server which helps with all websites on it. Our website has SSL [Secure Socket Layer], the green padlock in the browser to the right of the web address bar, so all data is encrypted from the website [a form or processed orders].
Also all the customer data is in a one way SQL server setup [database server]. Data can be sent and read from it only from within the website. All ports to the SQL server are blocked by a hardware firewall which prevents access from the outside. They can only be accessed via the website which all happens using server side code that is not seen by the website users.
The hardware firewall is another layer of security also. All server data and customer information is backed up daily at 3am and once a week for good measure.
We make sure that only staff who need to access your personal data can do so. Any member of our staff who has access to your personal data is given training to make sure that they understand the importance of keeping your information safe and secure at all times.
Whilst we take all of the measures that we’ve outlined above, unfortunately, the transmission of information using the internet is not completely secure. Although we will do our best to protect your personal data sent to us this way, we cannot guarantee the security of data transmitted to our site.
Changes to this PolicyThis policy was last updated in May 2018.
From time to time, we may make changes to this Policy and you will always be able to see here when it was last updated. If we make significant changes, such as in how or why we process your personal data, we will also publicise these changes on our website or may contact you directly with more information.