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Terms and Conditions

Placing an Order

When you place an order from overseas, depending on your country of residence, you may be liable for importation charges (Duties and Taxes) these charges are set by your own Country and not by Avian ID.

Delivery Policy

Delivery is normally within 7 working days in the UK, 10 - 14 working days worldwide, during the breeding season, orders can take approximately 14 working days, from the order date to dispatch.

Bank holiday weekends, can also extend the stated dispatch times, we use Royal mail as our delivery company and UK mail, is always dispatched First Class. (Factory working days Monday Friday)

Refund / Cancelation Policy

We have a two weeks refund policy after you have received your item/s this does not apply to personalised items. This does not affect your statutory rights.

Cancellations need to be made the same day as ordering, this may not apply to personalised items if already in production.