Terms and Conditions
Placing an OrderWhen you place an order from overseas, depending on your country of residence, you may be liable for importation charges (Duties and Taxes) these charges are set by your own Country and not by Avian ID.
Delivery PolicyDelivery is normally within 7 working days in the UK, 10 - 14 working days worldwide, we use Royal mail as our delivery company.
Tracked Mail is available at an extra cost and can be selected in the shopping cart, TNT Courier service can be arranged by contacting us.
Refund / Cancelation PolicyWe have a two weeks refund policy after you have received your item/s this does not apply to personalised items. This does not affect your statutory rights.
Cancellations need to be made the same day as ordering, this may not apply to personalised items if already in production.